First of all, please send an email to cs@shiftup.co.kr about your return.

Then, to return your order, log in to your account, click the mypage button, and follow the on-screen instructions.

You may return any ordered product within 14 days of receiving it, as long as the item hasn't seen regular use during this time.

You have to pay the delivery fee for your wrong order or change of heart.

Sign into your account, click the mypage button in the Orders section, then click Cancel Order for the order you wish to drop.

Yes, you can cancel your order before the goods are shipped.

Should this ever be the case, please contact us at cs@shiftup.co.kr

Once your order is shipped, you will find tracking information in "mypage"

you'll be able to check the current status and location of your package.

All Shiftup Store orders are dispatched via EMS(k-packet).

At Shiftup Store, we accept payments by Eximbay.

We're currently shipping to   United States, Germany, United Kingdom, Macau, Malaysia, Vietnam, Sweden, Switzerland, Singapore, Indonesia, Japan, China, Chile, Canada, Thailand, France, Philippines, Hong Kong, Taiwan  with shipping to more countries set to become available as the store continues to operate.

Right now, SHIFTUP STORE is available in English , and we plan on adding support for additional languages as we go.