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관리자
16 Jan 2020

First of all, please send an email to cs@shiftup.co.kr about your return.

Then, to return your order, log in to your account, click the mypage button, and follow the on-screen instructions.

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관리자
16 Jan 2020

You may return any ordered product within 14 days of receiving it, as long as the item hasn't seen regular use during this time.

You have to pay the delivery fee for your wrong order or change of heart.

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관리자
16 Jan 2020

Sign into your account, click the mypage button in the Orders section, then click Cancel Order for the order you wish to drop.

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관리자
16 Jan 2020

Yes, you can cancel your order before the goods are shipped.

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관리자
16 Jan 2020

Should this ever be the case, please contact us at cs@shiftup.co.kr

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관리자
16 Jan 2020

Once your order is shipped, you will find tracking information in "mypage"

you'll be able to check the current status and location of your package.

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관리자
16 Jan 2020

All Shiftup Store orders are dispatched via EMS(k-packet).

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관리자
16 Jan 2020

At Shiftup Store, we accept payments by Eximbay.

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관리자
16 Jan 2020

We're currently shipping to U.S, japan, china, Macau, taiwan, Thailand, HongKong, Germany, France, Malaysia, Italy,  Canada with shipping to more countries set to become available as the store continues to operate.

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관리자
16 Jan 2020

Right now, SHIFTUP STORE is available in English , and we plan on adding support for additional languages as we go.

Business Name: Shift up Corp.   

Representative : Kim Hyung Tae

Business License Number : 230-81-03325

Online Sales Business Confirm Number

 : 2016-SeoulSeocho-1274

Purchase Safety Service Confirm Number

 : NHN KCP A11-190619-7649

Address : 4&14F, 55, Seocho-daero77gil, 

                   Seocho-gu, Seoul

CUSTOMER CENTER

MON- FRI

AM 11~ PM 6(UTC+9)

BREAK TIME PM 01 ~  02

82.70.8672.5881 cs@shiftup.co.kr

Exclude weekend & holidays

Business Name: Shift up Corp.   |   Representative : Kim Hyung Tae

Business License Number : 230-81-03325

Online Sales Business Confirm Number : 2016-SeoulSeocho-1274

Purchase Safety Service Confirm Number : NHN KCP A11-190619-7649

Address : 4&14F, 55, Seocho-daero77gil, Seocho-gu, Seoul 

CUSTOMER CENTER

MON- FRI

AM11:00 - PM 06:00(UTC+9)

BREAK TIME PM 01:00 - 02:00

 82.70.8672.5881 | cs@shiftup.co.kr

Exclude Weekend & Holiday